Refreshingly
straightforward
communication
At DrumRoll, we believe really great communications come from people who care about people. From insightful, strategic consultancy to expertly crafted words and design – it all matters.
We know every client is different and each person is unique. All our projects start with analysis to understand where our client and their people are starting from and where they want to be. Consultancy and working in partnership ensures we create engagement strategies that succeed and deliver communications with impact and purpose. So when we come to check how effective our work has been, everyone is able to see a true measure of success.
ACDC
Digging deep into data helps us understand our clients' challenges and the specific needs of their people. It feeds into the consultancy we offer too, how we deliver the right message in the right way at the right time while also providing the evidence we need to check we're achieving those goals.
Our approach
analysis | consultancy | delivery | check
We also design more than 100 separate surveys for clients of varying sizes across different industries to gather data and report dynamically through real time dashboards.
Pension communications can be tricky, but we’re used to translating complicated topics into meaningful communications that help people make better informed decisions.
Specialist areas
Pensions
Our creative expertise married with BW's technology and benefits knowledge provides an innovative approach to people’s workplace experience.
Benefits
From surveys to make sure people are getting the most out of their work-life balance, to communicating gender pay and pension gaps and increasing employee engagement.
Wellbeing
We support BW's risk advisory services with relatable, easy to access videos, blogs and case studies.
Risk
We work with clients from manufacturing to financial services and travel to retail. Our award-winning consultancy services span across FTSE 100 clients
and small family businesses, to trustees looking after schemes ranging from 1,000 to 50,000 members.
Portfolio
We think our work is pretty great, but don’t just take our word for it!
What our clients say about us
“I highly commend the retirement pack and in particular the colour coding which makes it so much easier for the member.”
Pension scheme trustee
We’re a diverse group of real people bringing fresh perspectives, a wealth of expertise and vibrant ideas to everything we do. Meet the senior leadership team!
Connect with us
David Dorai-Raj
Steph Gold
Associate and DrumRoll Design Lead
Principal and Head
of DrumRoll
CONTACT DAVID
CONTACT STEPH
450
administration
clients
531k
member communication
services
+
150
websites built
+
Pension Manager
"I just wanted to say how much I really really like the new look to the retirement illustration papers, It looks like a lot of thought has been put into it, what with the easier language, the colours relating to the forms, the contacts in a nice easily identifiable box at the end of the letter, all of it. I think it’s so much better than the ‘old’ one and I think it will be much easier for members to read it – well done!”
Sian Gandhi, BNP Paribas
“Overall, the Trustee and I really like it, and think it looks great!”
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Designing for digital and print
While digital design has transformed the way we create and interact with content, print design remains a powerful and enduring medium.
We take a closer look at the benefits of designing for both - the versatility, ease of editing and eco-friendly approach of the digital space compared to the tactile experience, permanence and welcome rest from screen time that print design offers.
Designing for digital and print
Streamlining 1:1 sessions
The DrumRoll experience
Accessibility through design
Our experts bring consultancy, copywriting and design excellence to every single project. So whether it's a letter about a pension, or total rewards and benefits, friendly email nudge, workshop, video, website or newsletter –
we'll make those communications as engaging and accessible as they can be, for the majority of people.
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CONTACT STEPH
CONTACT NIKOLAS
All 531,000 members from over 450 administration clients receive communications drafted and designed by DrumRoll. In a single year we build more than 150 websites, design 120 member booklets, produce 40 videos and work on hundreds of letters, newsletters and postcards.
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Streamlining 1:1 sessions
Organising financial planning sessions can be messy and time-consuming. We share our insights into reducing the admin time and costs associated with setting up financial planning sessions.
Accessibility through design
Over five million people in the UK are living with some form of visual impairment, that’s around 8% of the UK population. Many waste valuable time and effort trying to access content and information not optimised for them. One of our DrumRoll goals is to make information and media accessible to all people, so they become involved in the communication and are able to make informed decisions.
The DrumRoll experience
In collaboration with Blup, we installed a collection of augmented reality artwork and a multi-sensory light display showcasing the importance of human connection in a technological world. This was a fully immersive and innovative event designed to engage our audience in a truly unique way.
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Exploring the differences between designing in the digital space and for print.
Managing the process for booking sessions to save time and money.
Accessible, educational and engaging communications for people with visual impairments.
An immersive, augmented reality art installation.
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Sustainability at work: the ethical employee
What does the emergence of the 'ethical employee' - someone who select their employer for its positive societal impact - mean for organisations?
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Employee lifecycle management: from cradle to grave
We are now emerging into the ‘new normal.’ There is no doubt that the pandemic has irrevocably transformed the way people work, think, and act.
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The importance of crisis management communications
Inspire members to make the right choices with their pension and benefits by implementing clear and powerful messages. We help in developing your communication strategy and overseeing its delivery.
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Knowledge and resources
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Copyright © Barnett Waddingham 2024
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The importance of crisis management communications
The importance of crisis management communications
Employee lifecycle management: from cradle to grave
Nikolas Nawaaz
Associate and DrumRoll Lead Consultant
CONTACT NIKOLAS
Max Curtis
Associate and DrumRoll Lead Copywriter
CONTACT MAX
CONTACT MAX
CONTACT DAVID
Steph Gold
CONTACT STEPH
Principal and Head
of DrumRoll
CONTACT STEPH